Effective Date: 2 October 2026
Last Updated: 2 October 2026
At Dijora Online, operated by DIJORA ONLINE VENTURES, we respect your privacy and are committed to protecting the personal information you provide when using dijoraonline.com.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices and rights available to you.
1. Information We Collect
Depending on how you use Dijora, we may collect information such as:
Information you provide directly
- Name
- Email address
- Account information
- Billing and transaction information
- Information submitted through contact, seller, affiliate, or other forms
- Information you provide when communicating with us
Information collected automatically
When you use our Website, we may collect certain technical information such as your IP address, browser type, device information, pages visited, and general usage information.
We may also use cookies and similar technologies to help the Website function properly, remember preferences, understand usage, and improve our services.
2. How We Use Your Information
We may use personal information to:
- Create and manage user accounts;
- Process orders and payments;
- Deliver purchased digital products;
- Respond to enquiries and provide customer support;
- Manage Seller and Affiliate accounts;
- Prevent fraud, abuse, and unauthorised activity;
- Improve our Website, products, and services;
- Send important service-related communications; and
- Carry out other lawful purposes connected with operating Dijora.
Where required by law, we will rely on an appropriate lawful basis for processing personal information. Kenya’s data-protection framework recognises grounds including consent, performance of a contract, legal obligations, and certain legitimate interests.
3. Payment Information
Payments may be processed through third-party payment providers.
Where a third-party payment provider processes your payment, your payment information may be handled directly by that provider according to its own privacy policy and terms.
Dijora does not necessarily store complete payment-card or other payment credentials.
4. Sharing Your Information
We may share personal information where reasonably necessary to operate Dijora, including with trusted service providers such as:
- Payment providers;
- Website hosting and technology providers;
- Email and communication services;
- Download or digital delivery services;
- Analytics and security providers; and
- Other service providers that assist us in operating the Website.
We may also disclose information where required by law, to protect our rights, prevent fraud or misuse, or respond to lawful requests from authorities.
We do not sell your personal information simply for the purpose of selling your information to third parties.
Where personal data is transferred outside Kenya, applicable legal requirements and appropriate safeguards will apply.
5. Cookies
Dijora may use cookies and similar technologies to:
- Keep the Website functioning;
- Remember preferences;
- Understand Website usage;
- Improve performance; and
- Support analytics and other Website features.
You can manage cookies through your browser settings. Some Website features may not work properly if certain cookies are disabled.
6. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting, security, and business requirements.
When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it appropriately, subject to applicable law.
Kenya’s data-protection principles require personal data not to be retained in identifiable form for longer than necessary for the purposes for which it was collected.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Be informed about how your personal information is being used;
- Request access to personal information we hold about you;
- Request correction of inaccurate or misleading information;
- Object to certain processing of your information;
- Request deletion of certain personal information; and
- Withdraw consent where processing is based on consent.
These rights are recognised under Kenya’s data-protection framework.
To make a privacy request, contact us using the details below.
9. Children’s Privacy
Dijora is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required by law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
10. Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing them with personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data-processing practices.
Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions, privacy requests, or concerns regarding your personal information, please contact:
DIJORA ONLINE VENTURES
Website: https://dijoraonline.com
Email: info@dijoraonline.com
Last Updated: 2 October 2026